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Refund Policy

Last Updated: May 2026

Thank you for choosing Advance India Infotech for your modern business solutions.

1. SaaS Subscriptions

Due to the digital nature of our QR ordering software, all B2B subscription charges are final. We do not offer refunds once a SaaS service plan or software tier has been activated and deployed for your restaurant setup.

2. End-User Food Orders

For end-customers placing food orders via our QR system, payment settlements are routed directly to the respective restaurant. Advance India Infotech does not handle food cancellation or quality disputes. Any disputes regarding food, cancellations, or refunds must be handled directly with the management.

3. Technical Failures (Critical for PG Approval)

In the rare event that a customer payment is successfully deducted but the order token is not generated due to a verified technical failure on our platform, the transaction will be automatically rolled back.

Refunds for such technical failures will be credited back to the original method of payment within 5 to 7 working days.

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